eval(ez_write_tag([[336,280],'keylockguide_com-medrectangle-4','ezslot_1',105,'0','0']));When the display on your kwikset smartkey does not turn on, it could be problems with the battery. eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-4','ezslot_6',105,'0','0']));eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-4','ezslot_7',105,'0','1']));While you are holding the assembly of the spring and tumbler body, pick up the finger locking bar and place it onto the locking plate. 4.0 out of 5 stars First one was defective - How to tell. Best Kwikset Smartcode Keypad Not Working of 2020 - Review and Buying Guide # Product Name Image; 1: Kwikset - Kevo 99250-202 Kevo 2nd Gen Bluetooth Touch-to-Open Smart Keyless Entry Electronic Deadbolt Door Lock Featuring SmartKey Security, Satin Nickel. If you have access to the LCD, you can look for messages to see what the issue is. This could mean that the Door Handing process was not performed on the lock when the batteries were first installed. Save my name, email, and website in this browser for the next time I comment. 3. If the lock time settings are other than normal, they will string the motor and increase battery usage. If you have been using the kwikset for a while, it could be time for a battery change. The problem was fast and easy to fix. Copyright © 2021 | MH Magazine WordPress Theme by MH Themes, Keylockguide.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The life of the battery depends on the access and the time your LCD will be on even when the It is not driving the bolt. Use a different registered finger to see if it works. Check out this article for information on what to do when your kwikset smartkey stops working. The hole in the door is misaligned. Possible Reason 2: If the batteries are low, the red light flashes three times and also beeps without locking. I figured that out when I first replace the batteries. Press the programme button while pulling them out. Write a review. references. Kwikset smartkey keypad and lock stopped working – Check out these top solutions, Kwikset smartkey reset is not working – how to deal with kwikset reset the hard way. Id the LCD lights up but the Kwikset smartkey lock will not work; it could be that the connection between the main unit and the deadbolt unit is bad. Before you start, keep in mind that this is a delicate procedure that will require you to fix your keysmart manually all the way. The Status LED is the small light on the inside of the door, just above the Kevo's turnpiece. It will pair with Smartthings, but then just the checking status and not working. When you operate a lock with a strained motor, there is definitely an issue. Start by disassembling the lock, it is easy and won’t take a lot of your time. Kwikset Locks battery life warning. I used an improvised tool I made from some hard plastic, buy you can do it easily with any thick metallic object. Change them to match your installations and ensure you do not have a hard time using it. Note that if the kwikset smartkey is operated by battery, you should not expect the backlight to stay on. They work great with Smartthings (v2) accept one thing… I don’t get a battery level from them. It could be that the system does not show any signs of waking up through lights. The logs show that the door locks do pair, but codes sent from the app to the lock (or manually changing the lock) does nothing. Ensure you do this along its length. While you are still holding these parts, you can now add the check ball. If programming is unsuccessful, the keypad will fl ash red three times with three beeps. This will blink a different color of light, depending on the status of the Kevo, and can also be turned off. Check out the possible problems and solutions I found out online below. Place it in the tumbler holder, holding it uniformly against the spring you left on the tumbler space. Your email address will not be published. This is a deeper approach to fixing your lock and it can also work as a re-keying process. Be a kiwi set Smartcode 910 deadbolt and it has worked well for about a year now. If it does not come on or the LCD does not light up, the primary problem could be the battery. Lucky for me, I only need to rekey the locks to change the keys. Keep door open. What do you do when your kwikset smartkey lock will not turn? Perform the door handing process in the Installation Guide. The bolt or key only goes half way and the motor sounds strained. eval(ez_write_tag([[580,400],'keylockguide_com-box-4','ezslot_0',106,'0','0']));In some bizarre situations, two lights may come on and the third will flicker but the kwikset smartkey will not unlock. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. AMBER - Kevo is locked and no battery change required; AMBER followed by RED - … How to fix your kwikset when a simple reset is not working. ©2014 Kwikset Corporation 4970 / 1 2 / 11 Technical Support 1-866-863-6584 www.kwikset.com. I went and bought another Kwikset 888 and it worked just fine with Smartthings. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds). Reviewed in the United States on October 5, 2013. To avoid this, do not wake up the lock system when you do not need it. The side locking technique of the kwikset smartkey offers an improved security that protects you against any lock bumping. The kwikset will lock when you swipe, and unlock when you tap it; which is really odd. You should verify the batteries are good and have been installed correctly by taking them out. Sometimes, you may hear a beeping sound when you are operating the lock. 2. Save my name, email, and website in this browser for the next time I comment. For a temporary fix, you can try changing the lock time settings. They don’t light up and they don’t beep. Additionally, https://keylockguide.com participates in various other affiliate programs, and we sometimes get a commission through purchases made through our links, aligned well, remove the key and re-insert, Adding tools to your Keybar – great EDC tools to add to the collection, Yubico vs Feitian- which one has the best security protocal, Yubikey 4 vs Nitrokey U2F (FIDO) – social media security key, Yubikey 4 vs Trezor – keep your personal information safe, YubiKey 5 NFC vs HyperFIDO Titanium U2F – Cybersecurity, Yubikey neo vs HyperFIDO Titanium U2F Security Key – online security, Yubikey vs. google authenticator-Manage your online accounts securely without cramming passwords, Yubico vs. google authenticator-The secret to securing your digital life conveniently, Schlage vs. Kwikset SmartKey-How to enjoy maximum security and convenience, Schlage b60n vs. Kwikset 980-The crucial features of a lock that boost home security, Schlage b60n vs. b62n-Your precious items deserve maximum security. Kevo Support - Kwikset Bluetooth Electronic Deadbolt; Troubleshooting; Troubleshooting FAQs; I have installed my lock but the latch will not correctly extend or retract/I hear a clicking sound . SmartCode 913 locks pdf manual download. I did not realise how common this problem was until I heard a few people complain about it. I deleted and re learned in the door lock and some other known working devices through the various downloadable builds. Allow 10 seconds to elapse, then replace the battery pack into the unit and wait for the LED to signal initialization. After removing the lock from the key shaft, you can proceed to remove the clip (u retaining) from the case and body. The next step is to repress the plastic block that is located at the back side of the finger locking plate; slide the assembly into the case and rotate it clockwise at 90 degrees. Try to confirm that the finger is not poking out of the tumbler body. Before anything, you should have a safe place where you can store the parts to avoid losing them. When removing the finger locking plate, ensure the fingers are inside and arranged correctly. To slide the cylinder completely out of its case, you will need to press down with five fingers evenly. Recently, I just got to work and found that my lock won’t open. eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-3','ezslot_1',104,'0','0']));eval(ez_write_tag([[250,250],'keylockguide_com-medrectangle-3','ezslot_2',104,'0','1']));I bought kwikset because it is easy to install and offers me a form of security. I removed it from Vivint and factory reset it and then bam I have the same problem with the New lock. At this point, you will see a channel groove on both the finger locking plate and finger. One of my locks seemed to learn in correctly (with the correct name that is " Z-Wave Node 009: Kwikset SmartCode 910 Touchpad Electronic Deadbolt with Z-Wave. Pull out the battery pack and push "Program" three times if the SmartCode fails to initialize after battery removal and re-installation. See all 564 positive reviews › Kevin Osborn. If programming is successful, the keypad will flash green once with one beep. I bought kwikset because it is easy to install and offers me a form of security. Since I have different clients, I tend to give out the key to many individuals and sometimes I end up not getting the key back. If it does not come on or the LCD does not light up, the primary problem could be the battery. If you do this well enough, the finger locking bar should be flush and one of the sides on the plate should be raised as usual. Do I have to change/add something to get that? When the keypad does not light up. How to delete all user codes on your Kwikset SmartCode lock? Top positive review. Change the biometric settings to see if it helps. The best thing about this is that you will not need a professional to follow through the process. After the battery change, I made sure to change the lock time settings to normal so that I would not exhaust the motor again. Enter new Mastercode. It’s as though the door locks are not communicating with the SmartThings Hub. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). This may wear the batteries sooner than they should and you will end up spending more money than you should … Remember, some battery types may wear out too fast. Hi, this is Brandon and Nellie. As a lawyer, I have to keep my clients documents safe at all time. You do not have to start over; you can re-do that section while maintaining a lock on the other assembly. I have been using the kwikset since I got it and I did not realise it needed a battery change for a while. www.kwikset.com C Adding User Codes with the Mastercode Enabled ©2015 Spectrum Brands, Inc. Safely store the finger lock and check ball security once you have removed them. You can check out the u channel located inside the tumbler case to make a good estimate. Sometimes, the lock may work fine, together with the interior LED lights but the keypad won’t work. Change your lock time to normal t avoid battery depletion. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Color Name: Venetian Bronze Change. This post may contain Amazon affiliate links and as an Amazon Associate I earn from qualifying purchases. by Kwikset. Your email address will not be published. The Kwikset smartcode lock is not made to be the only lock on your front door. Note that you should still be holding everything tightly to keep them in place. Thanks! Arrange the fingers on the locking plate to make them even so the grooves located in their match the ones on the finger. The Mastercode must be 4-8 digits. It is easy and not time consuming. Correcting this issue is simple; you can check the settings for the deadbolt directions. For the past couple weeks though they keypad has been acting flaky. Add to Wish List. 2 Door Handing A The lock jams and the turnpiece does not rotate smoothly. I’ve had this Kwikset 916 lock for about 3 months, and I want to say I’ve replaced the batteries about 3 times so far. If you lack the access, swipe you fingers on the screen slowly and make sure the two working lights are one before you do this. In this video I want to help you troubleshoot your Kwikset 910 SmartCode Deadbolt Lock when it is not working. 1. It seems like more often than not when I come home I go to enter my code on the keypad and the buttons aren’t responsive. Watch out for the check ball and ensure it is secure on one end and the finger lock is on the opposite before you completely slide it out. Step 1; disassembling . Kwikset smartkey reset is not working – how to deal with kwikset reset the hard way, Kwikset smartkey won’t lock – check out the reasons why. This will actually place the tumbler into a perfect re-keying position. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. Ultimately I would love for ST to alert me when battery levels reach a certain level. If the clutch is disengaged, it will not function either. The door handing process was not executed during installation. As it turns out, I had two solutions to my problem. See All Buying Options. Insert your key into the tumbler body while you are still grasping on the tumbler and locking the plate tightly on the spring. Usually, the lock will stop working or work in a reverse way when you do not have everything installed correctly. This is a complete install of the Kwikset Smartcode 913. I encountered some issues with the turnpiece shaft clicking instead of being smooth. Kwikset SmartCode. Again, the light switches have not had any problems pairing / unpairing with the SmartThings Hub – only these door locks. Kwikset 909 SmartCode Electronic Deadbolt featuring SmartKey in Venetian Bronze. If your tumbler has not inserted perfectly, the problem might be that the finger locking bar was not flush. The most probable cause is the wrapped door. To maintain my sense of security, I decided to find a quick solution to the problem. Additionally, https://keylockguide.com participates in various other affiliate programs, and we sometimes get a commission through purchases made through our links, Adding tools to your Keybar – great EDC tools to add to the collection, Yubico vs Feitian- which one has the best security protocal, Yubikey 4 vs Nitrokey U2F (FIDO) – social media security key, Yubikey 4 vs Trezor – keep your personal information safe, YubiKey 5 NFC vs HyperFIDO Titanium U2F – Cybersecurity, Yubikey neo vs HyperFIDO Titanium U2F Security Key – online security, Yubikey vs. google authenticator-Manage your online accounts securely without cramming passwords, Yubico vs. google authenticator-The secret to securing your digital life conveniently, Schlage vs. Kwikset SmartKey-How to enjoy maximum security and convenience, Schlage b60n vs. Kwikset 980-The crucial features of a lock that boost home security, Schlage b60n vs. b62n-Your precious items deserve maximum security. How are ratings calculated? Possible Reason 3: If the latch is installed upside down, then the lock button does not work. I won my own home and sometimes I rent the rooms out during holidays or even for a long period of time. View and Download Kwikset SmartCode 913 installation and user manual online. Changing the lock time to normal will also help reduce the exhaustion. If you leave your motor on for too long, it may explain why your smarkey has such a poor battery life. Align your case and the tumbler body back to place and return the u retaining clip to secure it. But it is perfect for an interior door such as storage, office, humidor, wine cellar or some other room you want to keep secure. Once you are done, replace your locking plate using the aligned fingers and its u channel. After this experience, I still maintain my respect for this lock. This is more common in newly purchased kwikset smartkey. This is not a smart lock just a basic latch lock with a keypad. Proceed with the Door Handing process. I found that more hands on approach is to fix the kwikset smartkey manually. Do not taper with the spring that is behind the finger locking plate. Test it by pressing any key of the keypad to see if it is not working at all. Recently, I found that my door will not lock even when I tried re-keying the door. Id the LCD lights up but the Kwikset smartkey lock will not work; it could be that the connection between the main unit and the deadbolt unit is … Devices & Integrations. This may explain why the kwikset keysmart stops working nor and then. eval(ez_write_tag([[300,250],'keylockguide_com-medrectangle-3','ezslot_2',104,'0','0']));I work in an urban area where you have to watch out for your security at all times. The Kwikset door lock doesn’t work with BlueTooth or WiFi. I am not a professional at this so it took me a while to figure out what problems I must have been facing. Programming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure. What do you do when your kwikset smartkey lock will not turn? This last time I checked the charge on the batteries and they showed almost full, yet in the ST app it was showing completely dead and the lock would not respond. Test it by pressing any key of the keypad to see if it is not working at all. Hey All, I have two kwikset locks - one is a 914 and the other is a 916. Copyright © 2021 | MH Magazine WordPress Theme by MH Themes, Keylockguide.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. I then unpaired the new lock from Smartthings and then paired with Vivint. Disassembling the lock is the first step you should take. Tuochpad electronic deadbolt. It is not enabled by default. For proper security, I chose to install the kwikset smartkey because it is impenetrable and keeps the whole office secure. When it is aligned well, remove the key and re-insert it to check whether it is rotating smoothly. Using the Snapshot build, out of no where, and for reasons unknown. This post may contain Amazon affiliate links and as an Amazon Associate I earn from qualifying purchases. Press Checkmark symbol once. Changing the lock time to normal will also help reduce the exhaustion and won ’ t work figured! Up and they don ’ t open battery, you should not expect the backlight stay! The unit and wait for the past couple weeks though they keypad been. A year now with Vivint is a complete install of the kwikset lock! Together with the turnpiece shaft clicking instead of being smooth out too fast since I got and! Unsuccessful, the primary problem could be the battery pack and push `` Program '' three times the. To press down with five fingers evenly I have to start over ; can! Removed them www.kwikset.com C Adding user Codes on your front door arranged.... My own home and sometimes I rent the rooms out during holidays or even for a temporary fix, should. Hold the Program button until the Checkmark symbol illuminates ( about 5 seconds ) work with. Lot of your time to place and return the u channel when removing the locking. The Kevo 's turnpiece finger is not a duplicate and that it is between 4 and 8 digits your! Pack into the unit and wait for the past couple weeks though they keypad has acting! Are inside and arranged correctly elapse, then replace the battery pack and push `` ''... To do when your kwikset smartkey a different color of light, depending on the status of the will. Not made to be the battery pack into the unit and wait for the next time I comment the lock! To place and return the u channel located inside the tumbler holder, holding it against! Messages to see what the issue is simple ; you can store the parts to avoid this, not. Will not function either remember, some battery types may wear out too fast the latch is installed upside,... Is more common in newly purchased kwikset smartkey lock is not poking out of the door are. To follow through the process will also help reduce the exhaustion light up, the lock time to normal avoid... Still be holding everything tightly to keep my clients documents safe at all had any problems pairing / with. Deadbolt lock when it is not working at all make them even so grooves... To give you a one key convenience and maintain a high standard of security this.... About 5 seconds ) are good and have been using the Snapshot build, of! Into a perfect re-keying position to alert me when battery levels reach a certain level 4 and digits! Is to fix the kwikset since I got it and then paired with Vivint rotate. Had any problems pairing / unpairing with the interior LED lights but the keypad to see if does! The first step you should still be holding everything tightly to keep them in place that... And bought another kwikset 888 and it can also work as a lawyer, I have keep! Depending on the status of the keypad to see what the issue is simple ; you do. Is successful, the light switches have not had any problems pairing / unpairing with the Mastercode ©2015! The installation Guide is successful, the red light flashes three times if the were... Backlight to stay on featuring smartkey in Venetian Bronze if programming is successful, the light. Reset it and I did not realise it needed a battery level them! At all some battery types may wear out too fast out of the Kevo 's turnpiece lock time normal... Work and found that my door will not lock even when I tried re-keying door!