A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Write a Review. This design includes 3/4-inch straight-edge panels, adjustable shelves, and half-overlay flat face doors. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. This case was filed in U.S. District Courts, California Central District Court. Initial Investment . Submit a complaint and get your issue resolved. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Top Class Actions is a legal news source The lawsuit seeks an injunction against the defendants from using false or misleading claims having to do with price comparisons in their advertising and marketing in addition to unjust enrichment and remedies available under the CLRA. On 05/03/2019 Knut Grevle filed an Other lawsuit against Closets By Design, Inc. Best of all, it's available at a price that's equally as pleasant as its appearance. First drawers were 15 1/4 ( drawers too big and could barely open and closebut excuse given? Really! Images. But I am getting no replies. The measurements are wrong and the advise given Vs what is delivered is absolutely wrong. And I responded: "No kidding! The first date for Installation was on Dec.20th with a call on Friday with a time of installation. Jason, I saw your post. At this point Im considering doing a joint case with the many people they have screwed over. Montgomery 1800 x 800 x 520mm White 2 Door 2 Drawer Wardrobe. What ever happened to pleasing the paying customer, and I paid really good money for their service and product! Follow. I have contacted the company many times to ask for a refund of the $313 that it cost to get the electrician here and to repair the mess. 3 times I had to take off work to accommodate their mistakes and then I was left with a product that was NOT WHAT I ORDERED! This rating has decreased by -6% over the last 12 months. Flexi Storage White 6 Shelf Walk In Wardrobe Unit. After a month of not receiving any call backs I've now been informed the molding would not be completed unless I paid an additional cost. A Closet Factory dealer will fulfill your order and complete your project, ensuring your satisfaction through the entire process. The next morning, I received an e-mail from No-Closet by No-Design confirming another installation day. To get to the wires that needed to be taped, he had to take off a panel where the hole was he had made. Even if you've mastered how to build a capsule wardrobe and have minimal amounts of clothing, these expert tips will keep your closet streamlined and functional for everyday use. Imagine your Home, Totally Organized! This company had to come to my home numerous times because they did not install and measure properly in the beginning and the owner, Brian Gruber, gave me items that I SHOULD have received with the package I bought but tried to lie and make it sound like he was giving me a great deal when I was scammed from the onset. Redesigned Closet Figure 2 5 Let's focus our attention to the design in Figure 2. Then he realized he had to get another board. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Closet by design has been a nightmare to work with since we set a date for installation. Just rolled the wires up and shoved them back into the hole in the wall. mediocre job. Closets by Design (Shirley, MA) is the mose incompetent, inefficient and unprofessional company I have ever dealt with. How do we get on that lawsuit? I built a house Wall to Wall, Floor to Ceiling shelving units. The email for customer service is not a . If you are considering having a designer come to your home, maybe ask her/him for referrals from clients they have worked with in the past. On 7/25/2022 I paid half the contract as requested. I got the closets installed, and I am very disappointed in how they carried out this task: I am extremely dissatisfied with this company and their resolving of this matter. The guys that installed them were thorough, kind, considerate with my home and did a great job adjusting to my crooked 70 year old closets. We have spoken to Lynda who obviously did not comprehend what I want for day one. Date is September 27, 2021. reviews. 19-cv-77, C. D. 4) Here is the kicker: the installation person hurt himself because he wasnt wearing gloves. I called 2 mths ago, she told me that it would be in October. And I responded, "You bet I am. Jul 2015 - Present7 years 6 months. According to the case, the defendants - Closets by Design, Inc. and CBD Franchising, Inc. - perpetually advertise their home organizer systems for 40 percent or $200 off, which leads customers to believe they are purchasing the items at a steep discount. I am so blessed and thankful that I decided to read reviews on this company because I had an apt with a designer this weekend and I have until today to make a decision. PCR works with companies to arrive at their desired results. Compare. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Rude and unprofessional, reflect poorly on the company as a whole. Generally, closets by design are not too expensive. This will surely increase the credibility of your complaint. (16) $239 .56. Before commenting, please review our comment policy. In short, please do not use this company as provides the worst customer service and improper installation. This complaint was posted by a verified customer. Plz call my cell: [protected] for more info & for a no cost claim. My were ordered a year ago and still are not in my house. I even repeated that to the bank rep that extended the credit on the recorded line and they agreed. Paid thousands of dollars for a new master closet. I am dealing with the shitstorm right now. This browser does not support PDFs. I've called 3 times - no return. Custom Closets Closet Design. All because they locked in last years prices. Total Investment: $152,000 to $428,000. I advised her what I needed as far as a master closet, laundry room and garage. On installment day the installer goes over the measurements with me and low and behold, that crazy designer had designed 20 inches of the closet to be directly behind the radiator! Closets by Design Denver was a fun company to work for; flexible hours/days and management really tries to work with you on that. I thought this would be a one time screw up. I want all of my cabinets installed on July 19 , like promised. The molding on the closet was not ordered and after a month of waiting for a date to add the molding, Lynda my designer advised it was never add to the original order. I called on a biweekly basis to see if they can come back and get the wall issue fixed but I kept getting a different response each time. Had no idea what they were doing. Need to get this install complete as contracted, Read full review of Closets by Design and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Then Lynn ordered the wrong mirrored doors for my bedroom closet claiming she was correct. Desired outcome: Advertisers above have met our Supposed to be 15" wide. The lawsuit claims though the defendants have continuously offered 40-percent-off and $200-off coupons on their website since at least 2015, they have never sold their home organizer systems for the reference prices listed in advertising. However, the installer never asked me for payment nor the information for the card I wanted to use. Closets by Design, Inc. CBD Franchising, Inc. New to ClassAction.org? Is this your company? Overall a fun job. If she was nicer and more patient, I may have. UPDATE: On Feb. 5, 2019,the plaintiff voluntarily dismissed the proposed Closets By Design class action lawsuit without prejudice. I just paid $11,000 for a closet (that afyer looking at the SAME material elewhere would have cost me about $4000 in material). Design. If they do, I will give credit where credit is due! It is not even close to be average quality. Closets by Design Financial Performance Representation Report. Date of experience: January 11, 2023. The owner Brian Gruber told me to remove my original FB post explaining the painful process and refuses to honor the companies LIFETIME WARRANTY because I did not remove the facts on the FB post. Closets By Design Give Essential Worker A Closet Makeover Fcl July 8 Firstcoastnews. The investment for this closet is about $150 per linear foot or $1,200 total. Closets; Closet Modules; Closet Kits; About Our Closet Systems . This is just the starting range that can spike up to $50,000. They demanded 50% payment up front and have held my money hostage for almost 4 months! Reach out to me I may take them to court. I was expecting the other room to be done the next day. Publish Date: 03 Mar 2023 07:02 PM . On 3-30-21, I met with Designer Tamara Hatefi of Closets by Design from the Whittier, CA office (CLIENT # 168400). I had a job done a few months ago and the installer was sent without all the panels he needed. When the actual installation date came, the guys got a wrong design the cabinets are actually 3" smaller than the actual design and in contract. They had to make 3 trips to our home, of which the first appointment, they missed altogether. 2. Estimated amount consumers saved since 1997: $15,590,010,907. I re-sent this cancelation, again by E-Mail, still no response. Due to a family illness, I had other pressing matters that outranked this. At the time, I had made other quotes with other prominent companies in the closet segment, to name one, Home Depot. The closets are perfect; tons of space for hanging and deep shelves for storage. Depending on the airport, advertised fares may be out of reach. I still have not got anything. 2K for few planks put-together shabbily! Specifically, plaintiffs claim that the company misleadingly offers 40% and $200 discounts off of reference prices when, according to the complaint, the organizer systems were never sold for the reference prices and the discounted prices were . July 19 File photos of Donald Trump and Letitia James. The "installer/repair tech" just left after arriving at 5:10p (12-4p window is a joke) and finding that today, on the 4th service call for mismeasured and mis-cut file drawers, they were STILL wrong. This case was filed in U.S. District Courts, California Central District. your claim status, claim form or questions about when payments are Waited a long time for a cheap product with subpar installation and awful customer service.