In the case of purchases initially made with cash in-store, customers requesting refunds or exchanges must present their original receipt. . Free Shipping & Returns available. "operations": "do-well-our-operations", "student-teacher": "student-teacher", thredUP has amazing prices for Coasters and other clothing, shoes, and handbags for women, juniors and kids. "personalization": "custom-madewell", If you wish to exchange the item in question, you can do it by: Confused by the Madewell refund process? Plus, dont forget to visit our Terms and Conditions page for all the little details. One day, the strap broke. It takes 2 weeks for processing of your return: If you are not satisfied with your international purchase, you need to email at julie@madewell.com within 60 days of the original purchase to initiate a Return Merchandise Authorization. I've never tried to return anything without tags to Madewell, but I always have great interactions with their employees in store - they are helpful without being overbearing. "social-responsibility": "social-responsibility", I still love them and wouldnt want to return them per se, but could this warrant an exchange? But I'm really pleasantly surprised that they could help me so I figured I'd share since I've read other users have had issues with their jeans ripping. Nordstrom, seriously?! I've ultimately decided that MW jeans aren't meant for curvier girls (I'm 5'0, 125 lbs with thighs that don't lie). /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=MD279&cgid=sale-auto-finalsale&maxprice=19%2e5&minprice=19%2e5&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, 3 Short-Sleeve Whisper Cotton Tees or Tanks for $48, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK427&cgid=sale-auto-finalsale&maxprice=128%2e0&minprice=128%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=MD070&cgid=sale-auto-finalsale&maxprice=38%2e0&minprice=29%2e99&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=true&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106922981&cgid=sale-auto-finalsale&maxprice=98%2e0&minprice=98%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106924001&cgid=sale-auto-finalsale&maxprice=98%2e0&minprice=98%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106924023&cgid=sale-auto-finalsale&maxprice=98%2e0&minprice=98%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NH266&cgid=sale-auto-finalsale&maxprice=118%2e0&minprice=118%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK639&cgid=sale-auto-finalsale&maxprice=48%2e0&minprice=48%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NF469&cgid=sale-auto-finalsale&maxprice=35%2e0&minprice=14%2e99&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=true&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK418&cgid=sale-auto-finalsale&maxprice=110%2e0&minprice=110%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK424&cgid=sale-auto-finalsale&maxprice=138%2e0&minprice=138%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106897389&cgid=sale-auto-finalsale&maxprice=128%2e0&minprice=128%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=F2308&cgid=sale-auto-finalsale&maxprice=14%2e5&minprice=5%2e99&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=true&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK660&cgid=sale-auto-finalsale&maxprice=110%2e0&minprice=110%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106897393&cgid=sale-auto-finalsale&maxprice=128%2e0&minprice=128%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK317&cgid=sale-auto-finalsale&maxprice=59%2e5&minprice=59%2e5&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NJ873&cgid=sale-auto-finalsale&maxprice=69%2e5&minprice=69%2e5&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK894&cgid=sale-auto-finalsale&maxprice=64%2e0&minprice=64%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NJ769&cgid=sale-auto-finalsale&maxprice=58%2e0&minprice=58%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106964138&cgid=sale-auto-finalsale&maxprice=138%2e0&minprice=138%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106637091&cgid=sale-auto-finalsale&maxprice=138%2e0&minprice=138%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106897391&cgid=sale-auto-finalsale&maxprice=128%2e0&minprice=128%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK017&cgid=sale-auto-finalsale&maxprice=98%2e0&minprice=98%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106897387&cgid=sale-auto-finalsale&maxprice=128%2e0&minprice=128%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK441&cgid=sale-auto-finalsale&maxprice=128%2e0&minprice=128%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NJ595&cgid=sale-auto-finalsale&maxprice=79%2e5&minprice=79%2e5&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK309&cgid=sale-auto-finalsale&maxprice=138%2e0&minprice=138%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106897397&cgid=sale-auto-finalsale&maxprice=128%2e0&minprice=128%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NJ191&cgid=sale-auto-finalsale&maxprice=128%2e0&minprice=128%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NJ204&cgid=sale-auto-finalsale&maxprice=98%2e0&minprice=98%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106931774&cgid=sale-auto-finalsale&maxprice=68%2e0&minprice=68%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=99106881049&cgid=sale-auto-finalsale&maxprice=75%2e0&minprice=75%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NJ772&cgid=sale-auto-finalsale&maxprice=45%2e0&minprice=45%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NJ828&cgid=sale-auto-finalsale&maxprice=68%2e0&minprice=68%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, /on/demandware.store/Sites-madewellUS-Site/default/Product-HitTile?pid=NK443&cgid=sale-auto-finalsale&maxprice=178%2e0&minprice=178%2e0&showpricing=true&showpromotion=true&showrating=true&showcompare=true&pricerange=false&gridtype=four-up&skipCategoryShotType=false, { are opted in to receive marketing emails from Madewell. Stamping and embroidery, on us (!). Franais. Its not a huge deal cosmetically, but its kind of annoying when I walk to feel the leather bunching slightly under my toes. Customers who ship their returns back to Madewell are asked to allow up to two weeks from the date they ship their returns back for their returns to be processedafter that, refunds are typically credited to customers accounts within 3-5 business days.. The more you spend, the more (and better) perks you get. Handbags and final sale items are non-returnable; You have 14 days from arrival to postmark an item for return. I saw you wrote youve been buying more sustainably made clothing. When you know your target store to return your product, pack your product in the original packing. If a person has bought Madewell merchandise from its marketplace (other sellers), it can be returned to authorized sellers within 30 days of invoicing. I think Nordstrom's awesome customer service has been covered a lot here. Since Madewell's rebranding in Fall '13 - they've really tried to differentiate themselves as a cool, slightly edgy hipster brand. Do you think youre eligible for a victims of crime compensation program? Making Ecommerce Returns A Quick Win for Everyone, How to Increase Subscription Loyalty Using the Post-Purchase Experience, Seasalt Cornwall: A Brand That Understands the Importance of Post-Purchase, The Top 8 Takeaways From NRFs Big Show 2023, How to Select a Reliable Shipping and Packaging Provider.