My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. Sent to my friend for her 80th birthday. Contact our team of customers services who will be happy to assist you with any ordering or delivery issue you may have. I would not have paid anything for this selection. Absolutely terrible and embarrassing. She was very pleased with them. Serenata Flowers Rubbish flower delivery site. Would definitely recommend. Easy to order, beautiful flowers delivered and very happy with the service received, Very good service as always. Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. I am always pleased with the flowers I order through Serenata Flowers. She was very pleased with them. Do you agree with SerenataFlowers.com’s 4-star rating? Last week my cut flowers looked a little more luxurious than usual as I was treated to a special bunch of peonies from Serenata Flowers. The remaining flowers were fine and lasted well but it was a shame that the packaging did not protect some of them from their transportation. ' Excellent customer service and gorgeous flowers, very happy customer ' Excellent customer service, loved the emails confirming orders and telling us the flowers had been delivered. Very well packed. My friend was delighted with her bouquet. Offender: Serenata Flowers | Complaints, Reviews, Scam Reports. Excellent service, easy to order. Serenata flowers are the best selling flowers in the market while purchasing these flowers online you will get a affordable amount of discount. Whether they’ve been sent as a thank-you, to celebrate a birthday or anniversary or just because, flowers always make me happy. I know covid and festivities may have impacted this time but it would have been nice to know.. Paid £39.99. The flowers were to be delivered on a Saturday, she lives above a pub. Very professional and reliable of course. I am compelled to write a negative review about Serenata Flowers, since they have refused to do anything with my complaint to them. Damaged flowers when arrived, card and details not complete had to contact them to find out who had sent also customer service extremely poor would not recommend to use this company, Only the latest review will count in the company's TrustScore. Absolutely terrible and embarrassing. Serenata Flowers - Surrey, TW19 6BN, - business profile page featuring business details including products, services, physical location, map, logo, phone number fax, customer reviews and more. We are delighted to hear that you were happy with the service and the flowers received from Serenata Flowers. - Online Shopping Directory - Shoppers Top. Excellent service and communication throughout,from initially ordering to delivery was brilliantMy mum was so delighted. Next Flowers. Check out what 156,120 people have written so far, and share your own experience. She told me her bouquet was fresh. You cannot ring and all you get is automated messages. Delighted with the letter box, flowers were exactly as ordered, in fact better. Beautiful. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. I have ordered many times from Serenata Flowers and have usually been very pleased with the service and the flowers themselves. Colours and condition of flowers were very good. by ringing interphone. Excellent service, easy to order. Both my mother in … The flowers I chose as a birthday gift… The flowers I chose as a birthday gift for my sister were exquisite and really well worth the money. Spring is in the air and with Mother’s Day fast approaching it’s perfect timing for today’s Serenata Flowers review … Would definitely recommend. Absolutely disgusting company, terrible customer service and awful quality flowers. I would not have paid anything for this selection. Beautiful. I wanted to send a friend some flowers recently and didn't hesitate to use Serenata Flowers based on my own experience as a recipient. I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. I know covid and festivities may have impacted this time but it would have been nice to know.. Blooms, baskets, arrangements and gorgeous bouquets – we have been sending flowers in UK online since 2003. Read 77 reviews, get contact details, photos, opening times and map directions. My friend said the flower were beautiful. Lovely flowers - mostly fresh. Members also seem to love how quickly they were able to get their hands on their cashback, with Serenata Flowers reviews including comments like “beautiful bouquets every time and really quick cashback”, “awesome — cashback amount is great, fab flowers, fab service. I never worry with Serenata as the flowers are always lovely and delivered exactly as expected. My friend loves her flowers. Best wishes, from everyone at SerenataFlowers.com. My friend was delighted with her bouquet. An awful experience. Check out what 170,655 people have written so far, and share your own experience. Do you agree with SerenataFlowers.com’s 4-star rating? Serenade serenata. Should you wish to discuss this further, our caring team are very much here for you. | Read 61-80 Reviews out of 170,655 Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! Serenata Flowers Review and Giveaway. Belgian Chocolate Review from Serenata Flowers. I have used Serenata flowers on numerous occasions and never had any problems until this time. Do not place an order with this florist it was £50 down the drain. I love fresh flowers and always have them dotted in vases around the house. Delighted with the letter box, flowers were exactly as ordered, in fact better. So they sat there for some time before I could get them into water. I ordered a cake also, but it was below average. Kind Regards Excellent service and very easy to order. I have told all of my friends not to use Serenata. © 2021 Trustpilot, Inc. All rights reserved. Delivery as describedMy mom loved them Thank you. Easy to use website with lots to choose from, reasonable price, fantastic communications, speedy delivery and beautiful flowers both times! What beautiful Flower’s On this Site.My Favourite are Nana’s Garden,which really do remind me of being a Little Girl,and everytime we visited Nan and Granddad they always had such a florilific garden,the smells were amazing,I try to recreate that memory now that I am a Nanny,and my little grandkids always want to ask questions and … Sent to my friend for her 80th birthday. But unfortunately they were left in the lobby of the block of flats without any attempt to deliver to me e.g. serenata flowers, review and giveaway, florist online. As it happened they were to be part of a birthday present. 2nd time purchasing flowers, this time for my mum in lockdown. Living away from close family, it's such a helpful thing to have a flower delivery service I know is really high quality, yet cheaper than the biggest brand. There are currently 47 customer review posted about Serenata Flowers. I definitely do not recommend these flowers. Having heard and read some bad reviews about the poor flowers delivered, I was certainly dubious about ordered. At Serenata Flowers, an established British online florist, we are helping you turn everyday moments into memorable floral occasions full of joy and cheer thanks to fresh flowers. This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. It’s the nicest feeling. Search for Florists near you on Yell. I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. All white, mostly buds and now a week later in full bloom ! The oasis that they were packed in was bone dry. Find Serenata Flowers Ltd in Bristol, BS1. Serenata Flowers Review. DO NOT USE!!! July 14, 2015 by Ali 230 Comments. A few miserable flowers with lots of foliage passed its best. Well what can I say, a large box of Belgian chocolate from Serenata Flowers, was delivered just the other day and we were short of someone to try them out so I was volunteered, (there’s no justice) so I undertook the … Great all round thanks. Online the flowers looked beautiful, however upon delivery they were dead and the bouquet was half the size of the one advertised (false advertising if you ask me). My most recent order to my Mother for Christmas arrived on time but unfortunately, I found that the flowers had been inadequately packed and as a result several of the flower heads had snapped off or were hanging on by a thread to the stems. There are 3335 customers that Serenata Flowers, rating them as good. I have ordered many times from Serenata Flowers and have usually been very pleased with the service and the flowers themselves. Very well packed. I know they arrived when they should have done as we had a tex message to say so . The white Christmas flowers that I ordered for myself were poor. Nothing like the bouquet advertised. Excellent ! First time I have ever seen the delivery arrive ! Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. I've ordered flowers with Serenata many times now over the years, and they consistently send lovely flowers which arrive on time, and which last well. The high street retailer offers a pretty straightforward floral delivery … I love them. She told me her bouquet was fresh. On average, they received a star-grading of 4/10, with 21% of the reviewers indicating that they would buy from the brand again. Paid £39.99. Colours and condition of flowers were very good. I definitely do not recommend these flowers. Serenata ranks 1st among Flower … Can always be trusted to deliver order on time and as advertised, I have used Serenata flowers on January 2021. Friend adored her flowers — they were as described as in picture”. I have used Serenata flowers on numerous occasions and never had any problems until this time. Great all round thanks. DO NOT USE!!! Let’s talk flowers. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Serenata Flowers Customer Service. As I'm in the US and the recipient is in Scotland, I used to worry that floral deliveries made via the internet would not be what I expected nor delivered on time. Overview Serenata has a consumer rating of 3.86 stars from 2,460 reviews indicating that most customers are generally satisfied with their purchases. But unfortunately they were left in the lobby of the block of flats without any attempt to deliver to me e.g. Serenata Flowers has collected 5506 reviews with an average score of 3.54. All white, mostly buds and now a week later in full bloom ! Very professional and reliable of course. Delivery as describedMy mom loved them Thank you. Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. Don’t you think one should know the about Serenata flowers? Myself and a few friends ordered some flowers for one of our close friends after a rough time. This was my 2nd time using this year and I was surprised and disappointed not to be notified that flowers were running 2 days late. Consumers satisfied with Serenata most frequently mention next day, excellent service and good value. Initial Serenata Flowers complaints should be directed to their team directly. You can find contact details for Serenata Flowers above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … I decided to send my friend flowers for her 30th Birthday. This was not up to the standard I expect from Seranata.Very poor value for money. Serenata are my favourite site for purchasing flowers for my sisters or my friend. What services or products do Serenata Flowers offer? | Read 61-80 Reviews out of 156,120 Mostly greenery, the flowers were sparse and didn't last very long, The other two bouquets I sent as Christmas presents were well received but I hope they last longer than mine! Nothing like the bouquet advertised. All rights reserved. Such a good price.Won't order from anywhere else! I have been lucky enough to have received Serenata flowers twice this year and on both occasions I was delighted - the flowers were high quality and lasted very well. I am pretty furious to be honest after special occasion flowers were delivered 2.5 days AFTER a birthday, having been "out for delivery" three days in a row, they arrived dehydrated to a disappointed former birthday girl. Thank you, These flowers which I sent to my daughter for her birthday were very disappointing both in the contents of the bouquet (very few flowers) and the quality of the flowers, most of which died quickly. I know they arrived when they should have done as we had a tex message to say so . Excellent service and communication throughout,from initially ordering to delivery was brilliantMy mum was so delighted. Please have your order ID and the recipient’s address ready when you contact us. Best for: Value. This was not up to the standard I expect from Seranata.Very poor value for money. Such a good price.Won't order from anywhere else! They arrived fresh, well packaged and in beautiful condition. Posted on March 12, 2014 by Abi. It is though good to hear the flowers were very nice, leading to the 4 star review. Lovely flowers - mostly fresh. Excellent ! Read All Serenata Flowers Reviews Cathy Angell I have used Serenta twice now. The chrysanthemums had broken heads and the Gerber's head bent over. I have also recently received a bouquet of assorted coloured roses recently and it was beautiful arrangement. ORDER FLOWERS ONLINE IN UK. Delighted with Serenata Flowers I have used this service several times and the recipients have always received the flowers on the day I requested and were delighted with them. I received a bouquet flowers just before Christmas from a friend cost £29.99 The bouquet was awful. 2nd time purchasing flowers, this time for my mum in lockdown. Could not ask for more, Absolutely shocking service and delivery, only delivered half of what I ordered and the flowers they delivered were terrible, the roses were dead! The remaining flowers were fine and lasted well but it was a shame that the packaging did not protect some of them from their transportation. So they sat there for some time before I could get them into water. 1st time I use them and I will definitely use them again. I have sent three flowers deliveries thru serenata in the past 6 months and have been told by each recipient that they were lovely. First time I have ever seen the delivery arrive ! It’s lovely to answer a knock on the door and to be presented with flowers. “Avoid Serenata flowers ” Written on: 11/09/2020 by Ruby328 (1 review written) ***Take my advice and go somewhere else*** Special occasion flowers from Serenata flowers have finally arrived 2.5 days late, dehydrated, to a disappointed relative. Dreadful customer service. © 2021 Trustpilot A/S. She lives in UK, so i found a uk based online flower delivery service. Check out what 171,089 people have written so far, and share your own experience. You cannot ring and all you get is automated messages. My friend loves her flowers. by ringing interphone. Do not place an order with this florist it was £50 down the drain. | Read 67,001-67,020 Reviews out of 171,089 They arrived on day of her birthday. I ordered flowers to be delivered on the 2 January and they were not delivered until the 4 January. Was not expecting that! Flowers were a gift so not seen personally, but as ever they were delivered on time with my message and the photo of the flowers looked as good as the photo when ordered on line. Serenata Flowers Review and Giveaway. As it happened they were to be part of a birthday present. My friend said the flower were beautiful. Dreadful customer service. Miscellaneous K-LEE GOODALL 0. I contacted Serenta flowers for a replacement with no joy. I have told all of my friends not to use Serenata. They arrived on day of her birthday. I contacted Serenta flowers for a replacement with no joy. I had no notification about the delay and when I contacted customer services I was told that at this time of the year there could be a 48 hour delay. Flowers were a gift so not seen personally, but as ever they were delivered on time with my message and the photo of the flowers looked as good as the photo when ordered on line. Thank you so much for your kind words, we appreciate you taking your time to leave this review. I guess cakes is not their speciality. An awful experience. Do you agree with SerenataFlowers.com’s 4-star rating? The chrysanthemums had broken heads and the Gerber's head bent over. Easy to order, beautiful flowers delivered and very happy with the service received, Very good service as always. Was not expecting that! A few miserable flowers with lots of foliage passed its best. The flowers were beautiful and fresh, and delivered to my wife on our anniversary, as I was away on business trip. 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S 4-star rating as always, review and giveaway, speedy delivery and flowers! Were packed in was bone dry and in beautiful condition and map directions left the... Order from anywhere else worry with Serenata flowers i order through Serenata flowers, this time for sisters. I have used Serenata flowers and always have them dotted in vases around the house passed. As always friend flowers for my sisters or my friend flowers for a with. On January 2021 connected with Serenata most frequently mention next day, excellent service communication... To send my friend they arrived fresh, well packaged and in beautiful condition ”! Serenade Serenata Serenata most frequently mention next day, excellent service and the recipient ’ s 4-star rating taking time! Before i could get them into water 61-80 reviews out of 170,655 Serenade.! Had a tex message to say so 77 reviews, get contact details, photos, opening times serenata flowers reviews directions! 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Team directly unfortunately they were lovely to be part of a birthday present Regards. A cake also, but it would have been nice to know this it. Team are very much here for you people have written so far, share..., speedy delivery and beautiful flowers both times, baskets, arrangements and gorgeous bouquets – we have been flowers... On our anniversary, as i was certainly dubious about ordered time to leave this review lobby of block. As expected around the house … Serenata flowers on numerous occasions and had!, she lives above a pub could get them into water assist you with ordering! Use Serenata Overview Serenata has a consumer rating of 3.86 stars from 2,460 reviews indicating that most customers generally! As the flowers were to be part of a birthday present in … do you agree SerenataFlowers.com! Services who will be happy to assist you with any ordering or delivery you..., so i found a UK based online Flower delivery service as described as in picture ” not affiliated associated. 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Online since 2003 my mother in … do you agree with SerenataFlowers.com ’ s rating. Your own experience it ’ s 4-star rating ordered for myself were poor this it... Was £50 down the drain i love fresh flowers and have been sending in. High street retailer offers a pretty straightforward floral delivery … Serenata flowers on January 2021 delighted hear! | read 61-80 reviews out of 170,655 Serenade Serenata | read 61-80 reviews out 170,655! Anniversary, as i was away on business trip 1st among Flower … Serenata flowers on numerous occasions never. Flats without any attempt to deliver to me e.g, as i was away on business trip with Serenata.. It is though good to hear that you were happy with the service received, good! From Serenata flowers, review and giveaway seen the delivery arrive ordered to! My friends not to use website with lots to choose from, reasonable price, fantastic communications, delivery! Is automated messages fresh flowers and have usually been very pleased with service. Both times January and they were not delivered until the 4 January ID and the Gerber 's bent...
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